I have to create a subtask and send a specific email saying some things are to be addressed to the project lead and project manager associated with issues, whenever a rest call from external app sends “yes” for a set of issues. I’m using Jira python rest api. So, how can this be achieved?
@Ravi Sagar _Sparxsys_
Instead of using rest api, you can create a filter in jira using JQL and add the project lead name & project manager name as subscribers in the same filter subscription.
This will auto trigger the mails on any change in the result set.
+1 for @Kasula Prithvi reply - K.I.S.S. Also then you've got flexibility to set other conditions and differentiate them per recipient.
I have to send emails/notifications and create sub tasks only when the external app (some machine learning app) sends a rest call with response "yes" to a set of issues. So, how can this be done?
Hi @Surya , change in a field to value “yes” is change in a field. Third part app need to have some access - I assume that there will be user created for it. When such app will update it to expected value this will trigger JQL.
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