Can you set up JEMH to send email notifications to Jira users l when an issue is created

Kabelo Mokgoro

Hi,

Could you assist. We need JEMH to send notifications/emails that an issue has been created to the addresses of the sender - senders are Jira users. Currently JEMH is set up in a way that it only sends out confirmation of creation emails to non-Jira user.

We are currently running Jira Data Centre v8.5.4 on 3 nodes. 

Mike Harrison

Hello,

If you already have JEMH configured to send issue event notifications to non-jira recipients, then you need to do the following in order to notify Jira users involved in the issue:

• Navigate to the Notifications section in JEMH
• Scroll down to your project notification mappings
• Select the Jira notifications tab, and then edit the mapping for your project
• Select a Notification scheme that will be used to determine which users to notify
• Scroll down to the bottom of the page where you select which events to notify for, by selecting a template for the corresponding event

More information can be found on our wiki.