nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Problem creating an automation with issuetype

Maurício Britto_kk3mea

When creating an automation, I need to put the issuetype field in the THEN clause, but it is not available in the list.
I use the JIRA Service Desk 4.12.0 and Jira Software 8.12.0
Can you help me?

Best regards

Mauricio Britto

Accepted answers

Fahad Siddiqui_ihrjma

@Maurício Britto please accept the answer so that its how completed and others can also get benefit.

All comments

Fahad Siddiqui_ihrjma

@Maurício Britto can you please clarify more from were you are trying to automate the issue filed.

Maurício Britto_kk3mea

Yes, I'm sorry
I need that based on a condition the value of the issuetype field will be changed. The condition I can insert, but in THEN the issuetype field is not in the list for selection.

Fahad Siddiqui_ihrjma

try using https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-desk?hosting=server&tab=overview

Maurício Britto_kk3mea

Hi,

I installed the application you indicated, but unfortunately it didn't work. See image to explain better.

Tanks

Mauricio

Fahad Siddiqui_ihrjma

@Maurício Britto please accept the answer so that its how completed and others can also get benefit.

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