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I am unable to give Pull Request to my reviewer.

Shubham Sinha_fa0y06

I have given access by going to Repository settings > User and Group Access. But I am unable to create Pull Request for the same person. While I am trying to send request again, it is automatically showing as Teammate. But I am unable to create PR. I don't know what to do. Please help me.

Accepted answers

Theodora Boudale

Hi Shubham and welcome to the community!

First, I would like to ask if your request concerns a repository hosted in Bitbucket Cloud or in Bitbucket Server.

I would also like to ask if you can let us know:

What are the exact steps you are doing when you get an error
Can you please attach here a screenshot that demonstrates the error/problem?

It is a bit unclear to me if you are unable to create a PR at all, or if you have issues adding the user as a reviewer.

Kind regards,
Theodora

All comments

Theodora Boudale

Hi Shubham and welcome to the community!

First, I would like to ask if your request concerns a repository hosted in Bitbucket Cloud or in Bitbucket Server.

I would also like to ask if you can let us know:

What are the exact steps you are doing when you get an error
Can you please attach here a screenshot that demonstrates the error/problem?

It is a bit unclear to me if you are unable to create a PR at all, or if you have issues adding the user as a reviewer.

Kind regards,
Theodora

Shubham Sinha_fa0y06

I have created repository hosted in Bitbucket Cloud.

I am following these steps.

First Repository Settings > User and Group Access > User .

And in the User tab I am giving Admin access to the people. Screenshot (323).png

But when I am creating a Pull Request, I am unable to give access to one of the people as my reviewer. Like this it is coming

Screenshot (324).png Screenshot (325).png

The person added in the User and Group Access, I am unable to add that person as my reviewer for the Pull Request

Thanks & Reagrds

Shubham

Theodora Boudale

Hi Shubham,

Thank you for the info and the screenshots.

Regarding the last screenshot you attached: I see that you typed a space after the name 'Nitesh Saxena', which is the reason why you do not see any results in that screen.

Regarding the error in the second screenshot: I see in our system that this repository is public. When you try to add a reviewer in a public repository and you start typing characters, Bitbucket will show all users that match these characters and not only users with access to this repo. I believe that the user you selected in the second screenshot is a different user than the one you have added to the repo (with the same name), which is why you see this error.

Is it possible to attach here a screenshot that shows all users that appear in the dropdown, once you type 'Nitesh Saxena' in the reviewers? I would like to see if your teammate appears in that list or not.

A temporary workaround, if you want to proceed with your work, is to make the repository private. Then, try to add 'Nitesh Saxena' as a reviewer. In this case, only your teammate will appear and you should be able to add the correct account. Afterwards, you can make the repository public again.

Kind regards,
Theodora

Shubham Sinha_fa0y06

Thanks for the response, thanks for understanding my query. That is the issue, the one which I have given access in User and Group access, I am not able to add that person as my reviewer. As it is not showing in the drop-down or as the Teammate

Screenshot (326).png

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