After update jira-config.properties,the Export to Excel still doesn't work

Mandia

Hi everyone,

I have a question,

My jira version is 8.9.1. The Export to Excel function doesn't work.

But I confirmed I have updated the Jira-config. properties. But this function still doesn't work. 

And I found in system info, jira.export.excel.enabled set to false.

Do you have any ideas?

Dibyandu Roy

Have you restarted the jira services? if yes, and issue did not resolve, please share the content of jira-config.properties?