Disable Confluence authentication through JIRA after XML restore

Question

Hello,

after installing confluence 5.6.5 in a new server and restoring a backup from a production server we cannot log in Confluence anymore since the exported backup included an app link to a JIRA installation as "User directory".

* source Confluence 5.6.5 uses JIRA prod to authenticate users.
* target Confluence 5.6.5 on another server does not have access to JIRA anymore.

1/ How can we modify the target Confluence install + import in order to gain access again ?

2/ It would be interesting to have a "post-import" screen allowing to recreate a new admin user.

Best regards,

Corentin Méhat · Answer

Hello,

your solution works if the "migrated" confluence can reach the original JIRA used as User Server. This wasn't our case (initially), and we needed to perform a few change in /etc/hosts to allow the connection.

Brian Jones_ax1t78 · Answer

One think to check on your JIRA User Server. Check that the confluence application isn't locked down to a specific IP, that could cause this issue.

If it's not then most likely you need to create a new "application" on your JIRA User Server for the new Confluence Server you restored to. I don't use the JIRA User Server but i have seen Crowd behave similarly.