Where is the default username stored? (crashed on launch)

jeff.posey

This issue has been posted before, and I've read the answers, which aren't working for me.

I was trying to set up Sourcetree for the first time, and fumbling around a little bit. I went to relaunch it and ever since, it has crashed on launch with the typical:

> Insufficient authentication credentials

> Failed to list teams for user [<wrong username>]

There is nothing in Windows Credential Manager for that, specifically. If I use Git CLI and put in my working credentials, they are saved in Windows Credential Manager, and I can remove them, but this doesn't affect Sourcetree.

I have completely wiped out C:\Users\<username>\AppData\Local\Atlassian\ and that did not help.

I have searched all of the Windows Registry Keys for "Sourcetree" and "Git" and found no reference to my wrong username.

Where is it hiding this saved username?

EDIT WITH ANSWER:

C:\Users\<yourname>\AppData\Roaming\Atlassian\SourceTree\accounts.json

Mikael Sandberg

Hi @jeff.posey,

Welcome to Atlassian Community!

Sourcetee have three directories under AppData\Local. Besides the Atlassian one you should have a sourctree-settings and sourcetree. Remove those too and then reinstall Sourcetree and see if that helps.

P.S. I moved your question into the right collection.