To reproduce:
- Open a ticket
- Open a comment
- Drag/drop a file to attach it to the case (in my case "Leadtimes.xlsx").
The file will be included into the comment as a link.
- Send the comment
- Open a new comment.
- Drag/drop a file with the same name to attach it to the case.
Expected:
- A file with a different name is attached to the case (correct)
- A link to the newly changed-name-file is included in the comment (wrong)
Result:
- A link to the original name of the file is included as a link in the comment, NOT to the changed name.