Unable to login and don't send in email

G GG

A reset password link has been sent to you via email. ( there's no email to reset my password )

You can follow that link and select a new password. ( no email to reset )

If the email does not arrive, please contact your Jira administrators. ( i contact you please help please )

Jack Brickey

Hi G GG, welcome to the Community. First let me clarify that the Community is a user forum and we do not have access to your instance of Jira nor should we. So regarding your last point regarding contacting your Jira admin you would need to find out who that is in your company and contact them. Maybe they have a project created in Jira to report internal IT issues?

Regarding your inability to login, who generated the reset password? I assume you did so using forgotten password? In any event, you might check your junk mail or reach out to your IT to see if the message was in fact sent. You could also reattempt the forgotten password.