Unable to delete test case in Jira

Cesar Diaz_cuhjzg

I have a new Jira Software installation where some data was imported from an older version.  When I create a new test and then try to delete it I get the error shown below:

Installation info:

Jira Software version: 8.5.6

OS: Windows 2019

Zephyr version: 5.6.1.56108799

I have checked permissions and I have access to delete tests and I have tried with an admin account without success.

 

Thanks in advance.

Cause

Referer URL: http://10.25.20.64:8080/browse/OYBLG-32?jql=project%20%3D%2010800%20and%20issuetype%20%3D%206

com.atlassian.greenhopper.manager.lexorank.LexoRankIntegrityException: Expected exactly 2 rows; the maximum marker row and the lowest ranked row for rank field[id=10200] 

 

Cesar Diaz_cuhjzg

I was able to fix the issue by following the stepds for root cause #3 on this post:

 

https://confluence.atlassian.com/jirakb/reindexing-fails-with-expected-exactly-2-rows-error-in-jira-server-779158916.html