Hello everyone,
I'm having a weird issue in Jira Servicedesk. Whenever a customer notification is send, the following link is added at the bottom:
https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=email&utm_source=service-desk_email-notification_server&utm_campaign=service-desk_email-notification_server
The weird thing is, that this link is not found in the Project Settings -> Customer notifications menu. This link cannot be found in any of the templates actually.
I hope someone can help me with this.
With kind regards,
Jurgen de Bruijne
We have the same problem. You can fix this on the server in the file system. You have to modify the template. As this requires a restart of Jira we have not tried it yet. see further information here:
https://confluence.atlassian.com/adminjiraserver073/customizing-email-content-861253783.html?_ga=2.35675751.690802682.1597852787-644245657.1597614315
Hello Florian,
Thank you for this.
I will try this out, and let you know the outcome. Then you can proceed as well with this procedure.
Jurgen
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