Hi there
For us it would be really useful to be able to add slack channels as the recipient of notifications in the same way that we can add users. For example, being able to add a slack channel in an escalation policy.
At the moment it appears that you can only add a channel to receive updates to alerts as they happen. This means that it appears you can't, for example, do the following at present:
- Only alert to a slack channel if the alert hasn't been closed within 2 minutes (de-noising rule)
- Re-notify to slack channel if the issue hasn't been closed after 60 minutes.
If you could nominate a slack channel(s) as a notification recipient then you could achieve both of the above, but perhaps there is another way of achieving those use cases at present?
Thanks, Duncan
