I don't receive email notifications

Question

I am not receiving email notifications when a member of my team finishes a task or makes progress on a task. I checked junk mail and no email was found. I also verified that Trello creates an automatic email with the @Alen domain, and my email address I use is for the company. How do I get notifications to start, progress, and finish a task via my company email?

unknown · Answer

Yes, like said @Soumyadeep Mandal

1. Maybe you don't follow the card... You need to follow it or add you on the card.

2. Maybe it's a problem with your email who send emails on junk trash.

Soumyadeep Mandal · Answer

Hi @Daniel ,

Welcome to the community!

I think there might be a problem with your account settings!

Please read these articles & documents

https://blog.trello.com/on-email-notifications

https://help.trello.com/article/740-notifications-are-not-working

https://help.trello.com/article/793-receiving-trello-notifications