I have upgraded the jira 7.2 to 8.10.1, but when i tried to start the jira service.
Its throwing the error as below :
Server startup logs are located in /opt/atlassian/jiranew/atlassian-jira-software-8.10.1-standalone/logs/catalina.out
Using CATALINA_BASE: /opt/atlassian/jiranew/atlassian-jira-software-8.10.1-standalone
Using CATALINA_HOME: /opt/atlassian/jiranew/atlassian-jira-software-8.10.1-standalone
Using CATALINA_TMPDIR: /opt/atlassian/jiranew/atlassian-jira-software-8.10.1-standalone/temp
Using JRE_HOME: /usr
Using CLASSPATH: /opt/atlassian/jiranew/atlassian-jira-software-8.10.1-standalone/bin/bootstrap.jar:/opt/atlassian/jiranew/atlassian-jira-software-8.10.1-standalone/bin/tomcat-juli.jar
Using CATALINA_PID: /opt/atlassian/jiranew/atlassian-jira-software-8.10.1-standalone/work/catalina.pid
Existing PID file found during start.
Removing/clearing stale PID file.
Tomcat started.
root@XXX:/var/atlassian/application-data/jira/plugins# systemctl start jira.service
Job for jira.service failed because the control process exited with error code. See "systemctl status jira.service" and "journalctl -xe" for details.
root@XXXX:/var/atlassian/application-data/jira/plugins#
I can able to find the below error in catalina.out and atlassian.jira log
catalina.out
___ Starting the JIRA Plugin System _________________
2020-08-06 09:45:26,280+0000 ThreadPoolAsyncTaskExecutor::Thread 11 INFO [c.a.ratelimiting.internal.RateLimitingConfiguration] Rate Limited Request Handler ENABLED
Security framework of XStream not initialized, XStream is probably vulnerable.
2020-08-06 09:45:40 localhost-startStop-1 ERROR [c.a.jira.upgrade.PluginSystemLauncher] A fatal error occured during initialisation. JIRA has been locked.
com.atlassian.jira.InfrastructureException: Error occurred while starting component 'com.atlassian.jira.cluster.DefaultClusterServicesManager'.
2020-08-06 09:45:42 localhost-startStop-1 ERROR [c.a.jira.startup.DefaultJiraLauncher] JIRA has failed to start because of the following errors: [(Event: Level = (EventLevel: fatal) , Key = (EventType: startup-unexpected) , Desc = We couldn't start JIRA , Exception = An error occurred while trying to start JIRA. We can't give you any more detail right now, we suggest checking the logs for more detail and contacting our support team.<br/>See our documentation for more information on contacting our support team and creating a support zip.)]
atlassian.jira log
"errors":0,"period":"5.085 min","compactInMillis":{},"compactBeforeCounter":{},"compactAfterCounter":{},"compactVersionedCounter":{},"compactUnVersionedCounter":{},"filterOutAlreadyIndexedInMillis":{},"filterOutAlreadyIndexedBeforeCounter":{},"filterOutAlreadyIndexedAfterCounter":{},"updateIndexInMillis":{},"updateIndexCounter":{},"updateIndexBatchCounter":{}}
2020-08-06 10:00:22,pool-27-thread-1 ERROR [c.a.j.config.properties.PropertiesUtil] Exception whilst trying to find value for property 'jira.diagnostics.threshold.database-pool-utilization'. Defaulting to 100. java.lang.NumberFormatException: null
2020-08-06 09:55:51,localhost-startStop-1 ERROR [c.a.jira.health.HealthChecks] We couldn't start JIRA
2020-08-06 09:55:51, localhost-startStop-1 ERROR [c.a.jira.health.HealthChecks] An error occurred while trying to start JIRA. We can't give you any more detail right now, we suggest checking the logs for more detail and contacting our support team.
See our documentation for more information on contacting our support team and creating a support zip.
2020-08-06 09:55:51,327+0000 localhost-startStop-1 ERROR [c.a.jira.upgrade.PluginSystemLauncher] A fatal error occured during initialisation. JIRA has been locked.
com.atlassian.jira.InfrastructureException: Error occurred while starting component 'com.atlassian.jira.cluster.DefaultClusterServicesManager'.
2020-08-06 09:55:29,660+0000 localhost-startStop-1 ERROR [c.a.p.osgi.factory.OsgiPlugin] Detected an error (BundleException) enabling the plugin 'com.atlassian.servicedesk.public-rest-api' : Unable to resolve com.atlassian.servicedesk.public-rest-api [202](R 202.0): missing requirement [com.atlassian.servicedesk.public-rest-api [202](R 202.0)] osgi.wiring.package; (osgi.wiring.package=com.atlassian.servicedesk.api.comment) [caused by: Unable to resolve com.atlassian.servicedesk [194](R 194.0): missing requirement [com.atlassian.servicedesk [194](R 194.0)] osgi.wiring.package; (osgi.wiring.package=com.atlassian.jira.plugins.workinghours.api.calendar) [caused by: Unable to resolve com.atlassian.jira.plugins.workinghours [134](R 134.0): missing requirement [com.atlassian.jira.plugins.workinghours [134](R 134.0)] osgi.wiring.package; (&(osgi.wiring.package=com.atlassian.activeobjects.external)(version>=0.19.0)(!(version>=3.0.0)))]] Unresolved requirements: [[com.atlassian.servicedesk.public-rest-api [202](R 202.0)] osgi.wiring.package; (osgi.wiring.package=com.atlassian.servicedesk.api.comment)]. This error usually occurs when your plugin imports a package from another bundle with a specific version constraint and either the bundle providing that package doesn't meet those version constraints, or there is no bundle available that provides the specified package. For more details on how to fix this, see https://developer.atlassian.com/x/mQAN
2020-08-06 09:55:29,662+0000 localhost-startStop-1 ERROR [c.a.p.osgi.factory.OsgiPlugin] Detected an error (BundleException) enablin
