Format dropdown is blank for Jenkins Jira Configuration

Jira_User_dclxwd

1. I have installed the Xray plugin in Jenkins

2. I have installed the Xray app in Jira

3. I have configured the Jenkins system with Xray API keys(Server/data center) and "Test connection" is passed

4. In Jenkins, I chose "Xray: Results Import task" option in the Post-build Actions and selected the Jira instance

Observed result: When I am going to select Format field, It shows empty
Expected result: It supposed to show list of Json results to import/formats

May i know what is missed here ?

Sergio Freire - Xblend

Hi @Jira_User 

We are not able to replicate it in our side. We need more details from your side, to be able to investigate it. I recommend you to reach out to Xray support. 

Best Regards, 

 

Sérgio Freire, Solution Architect and Testing Advocate @Xray

Personal blog on testing, Agile and software development: https://sergiofreire.com

Follow me on Twitter: https://twitter.com/darktelecom