Jira Service Desk HTTPS issue

Question

Hi,

I had upgraded the Jira Service Desk server from 3.7.0 to 4.4.3 version. My upgrade went well but i faced below issue on running the issue. I had configured server.xml file for HTTPS settings. I have not tried with marking secure = "false".

Can you please suggest how can i resolve this issue? let me know if you need more details.

Thanks,

Suhas

ssuhas91 · Answer

I have just changed the proxy server part in the server.xml file.

ssuhas91 · Answer

Thanks Nic. My server.xml settings is below: Please note: i have updated the proxy name appropriately. Kindly help me if I did any mistake here. " maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false" maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443" acceptCount="100" disableUploadTimeout="true" bindOnInit="false"/> " maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false" maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443" acceptCount="100" disableUploadTimeout="true" bindOnInit="false" secure="true" scheme="https" proxyName="myproxyname.domain.com" proxyPort="443"/>

Nic Brough -Adaptavist- · Answer

The error message is telling us that you have not configured the server.xml for https

Could you tell us what you have done in server.xml?