Error with update Dashboard

Question

Hi,

I am facing a problem. the dashboard was created about a year ago. Now, when adding new gadgets or changing the current ones, I get the error "The filter configured for this gadget could not be retrieved. Please verify it is still valid on the issue navigator."

There were no changes to filter or dashboard access.
Also, when I try to delete a gadget, I get the error "Sorry, your changes to this dashboard could not be saved. Your dashboard may be out of sync with the server: please reload the page."

What could be causing this?

avassin · Answer

Here default server,xml in directly configuration: " maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false" maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443" acceptCount="100" disableUploadTimeout="true" bindOnInit="false"/> " acceptCount="100" clientAuth="false" connectionTimeout="20000" disableUploadTimeout="true" enableLookups="false" keyAlias="jirasd" keystoreFile="/opt/atlassian/jira/jirasd.jks" keystorePass="changeit" keystoreType="JKS" maxHttpHeaderSize="8192" maxSpareThreads="75" maxThreads="150" minSpareThreads="25" port="8443" protocol="org.apache.coyote.http11.Http11NioProtocol" scheme="https" secure="true" sslProtocol="TLS" useBodyEncodingForURI="true"/>

avassin · Answer

I found! it's happened after include proxy server in chain. In directly connect Dashboards changing is working. But we need to use proxy server.. What kind of settings i need to use? Example server.xml: " maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false" maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443" acceptCount="100" disableUploadTimeout="true" proxyName="dns.name" proxyPort="443" scheme="https" secure="true"/>

avassin · Answer

Hi.

No, it didn't work..

I tryed reindex, update JiraSD and core by 8.11.0 from 8.1.0, create new dashboard and recreate filters.

No one is work. In creating new dashboard with new filter trouble stay here (gadgets non installing)