Can't access Confluence over SSL via iPhone or iPad

Question

We've been running an installation of Confluence (3.5) over SSL and have just recently noticed that we're unable to access the wiki from iPhones or iPads. I've accessed Confluence from iOS devices before, but none of those installations were over connecting via SSL.

Users attempting to access our particular installation are presented with an error that reads: "Safari cannot open the page because it could not establish a secure connection to the server."

I know that there isn't any official support from Atlassian for mobile Safari as of yet, however I just want to be clear that we're not trying to edit or administer confluence from iOS, but simply trying access and view the wiki in general.

Is there something that I can do to enable SSL access for iOS devices?

Thanks!

Nicholas Silva · Answer

Here's a screenshot of the error. I've been looking into this a bit more and have concluded that it must be a problem with our installation specifically. I tried accessing another confluence installation over ssl (https://confluence.dehli.edu) and that worked on the iPhone and iPad.

Nicholas Silva · Answer

Here's a screenshot of the error. I've been looking into this a bit more and have concluded that it must be a problem with our installation specifically. I tried accessing another confluence installation over ssl (https://confluence.dehli.edu) and that worked on the iPhone and iPad.

David at David Simpson Apps · Answer

What's the error you're getting? Can you attach a screenshot of the error? (Simultaneously hold down the power button + home button)