I wonder if it's possible to add another Organization into a Jira Servicedesk project separated from the other Organization to avoid they see each others issues. Both Organizations work for the same customer.
Yes, you can have more than one Organization defined in a JIRA service desk project. Refer to https://confluence.atlassian.com/servicedeskserver/setting-up-service-desk-users-939926312.html#Settingupservicedeskusers-Whatisanorganization?
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