Creating a ticket in Jira Software by pressing a button in Jira Service desk

Question

Hello!

I wonder if there is an option for simple integration two Jira versions (Service desk and Software). Server installations.

Case: I am a support engineer and I want to have a button in the issue screen in Service Desk to create a linked task in Jira Software. All required fields will be moved to the Software version.

Does it work in this way?

Patricia Francezi_iDev_ · Answer

I would do this by worflow post functions if some of the the transitions is reached.

Not a bottom, but works.

The problem with jira server is that the copy fields option is not available in the last time i did it something similar for server.

Not sure if something changed

Николай Киселев · Answer

No idea :(