How to Copy a issue and linked all the subtasks and linked issues to the new issue?

Question

Hi All,

I'm trying to initiate a process where within a specific issue i'll need to copy it as a new issue , so that all the related sub tasks and linked issues from the previous issue will be assigned under the new issue. I don't want to CLONE all the linked issues and subtasks only relate them to the new issue.

I try to initiate it through Exocet add on with no success.

Any suggestions regards the best practice to handle it?

Appreciate your help,

Thanks in advance,

Regards,

Amir

Nicolas Esteves · Answer

Hi @Amir H

What you want to do is a 'Move' action of the subtask:

Maybe you should have a look at the Jira API to see if you can trigger this action from a script or something like that.

In the meantime, you should be able to do that manually from a subtask, or in bulk from the Issue Navigator, or even with a dedicated app (eg. https://marketplace.atlassian.com/apps/1211240/bulk-move-subtasks-for-jira).

But I'm sorry, I've no solution for now to automate this after a copy...

Kind regards,

amirw6 · Answer

Hi @Reshma Begum {Appfire} ,

Indeed I don't want to clone the subtasks, just reassign their parent is there's any way to initiate it through BobSwift?

@Nicolas Esteves perhaps you can suggest another solution?

Regards,

Amir

Nicolas Esteves · Answer

Hi @Reshma Begum {Appfire}

If I understand well, your solution is to clone substaks, but he said this is not what he wants if I'm not wrong...

Hi @Amir H

Indeed, Elements Copy & Sync doesn't allow you to "transfer" subtaks from an issue to another new one.

Feel free to get back to us if you need anything else.

Kind regards,
Nicolas.