Jira abort problem

Question

Hi All,

I just met an error when I wanted to list the issues of a project in the Issue Navigator: I get an error message all the time (see attached jpg).

I use IE7. Maybe it is an Internet Explorer related problem.

Can you please help?

Thanks in advance,

Rumi

Nic Brough -Adaptavist- · Answer

IE can't read the file(s) Jira is offering.  We can't tell you more than that without a bit more information, so...

If you get a similar error in other browsers, could you tell us what that is, and give us the full url of the file, relative to Jira, in the error (the bit to the right of "secure" on your screen grab can't be seen - we're interested in the exact file location relation inside Jira - the bit you've blanked out in your question is not needed)

If you do NOT get the error in other browsers, then the answer is "ask Microsoft where their bug is"

Rumceisz · Answer

Hi,

thanks for the answers.

Can you please explain what is the error about?

Thanks!

Rumi

Nic Brough -Adaptavist- · Answer

Bear in mind that support for IE7 ended with Jira 4.4 (and you should be using at least IE8 anyway, if you insist on using IE, as 7 is end-of-live and barely supported by MS)