How do unlock the TEAM field and customize the field to show the names of my different teams?

Question

I am trying to unlock the TEAM field so I can make the drop down say TEAM 1, TEAM 2, TEAM 3 to better track the ticket. Can any one help me? I want to be able to open a ticket and make the team field say team1 so team 1 knows to begin working on it.

Edward Fleming · Answer

I don't understand why a `team` field could be misconfigured?

If I have a given story I want a team to work on it, so I'd like to select a team on the story?

I am forced to use the old view because the new view doesn't seem to support editing this field.

Nic Brough -Adaptavist- · Answer

See https://confluence.atlassian.com/jirakb/how-to-unlock-a-locked-jira-software-field-779158866.html

But I would very strongly recommend that you do not do this - the whole reason fields are locked are to prevent you mis-configuring them!

Jeff Brauer · Answer

Hi Nic - could you please advise on such "hackery?" I need to do exactly the same thing Austin was asking to do. I have teams established in Portfolio, but I want to assign them at the individual issue level (like-  when I'm creating a new story and need to assign the team, I would populate that field just like I would sprint).

Thanks for any guidance you can provide!

Jeff