We have one user who cannot log in to confluence anymore. They have been able to login without issue until 4 days. When they login it it just goes to a black screen. They can log into Jira, Bitbucket and bamboo without an issue.
Everyone else can still login and out without issues. We are using ldap through Jira to allow permissions.
I have checked the logs file and cannot see an issue. He has tried different browsers on multiple machines include other users and sill nothing.
We tried "Test Remote Directory Connection" and it shows their username and password works.