I am configuring JIRA 5 in the staging environment, and when I click on a ticket in staging, it brings me to the production environment

ChelmerL

I am configuring JIRA 5 in the staging environment, and when I click on a ticket in staging, it brings me to the production environment. Obviously this could have some ramifications as we don't want to do any testing on real tickets. Can you please help me to explain why my JIRA config is doing this? I'll attach screen shots.

Andrew Frayling

Hi Rudy,

It sounds like the base URL of your staging environment is set incorrectly. Log in as an Administrator and select Administration -> System -> General Configuration and check the value that you have for the Base URL in the Settings section (http://confluence.atlassian.com/display/JIRA/Configuring+JIRA+Options)

JIRA uses the Base URL as the prefix for links to issues and it sounds like you have both staging and production set to the same value rather than having the hostname of your staging environment in the base URL for staging.

Hope that helps,

Andrew.