How to install eazyBI Reports and Charts for Confluence

Question

Hi,

I install the EazyBi plugin for my Conflence knowledge base,
but I find a problem at the beginning of the installation, I did not understand some details related to the database used.

Attached the screenshot of the error message I received, despite the fact that I tried several times to follow the user guide, as well as on Youtube, but unfortunately I did not arrive.

Can you tell me how I can complete the installation?

However, I did not understand what I should do for the configuration noted in the documentation?

Thanks for yur support.

Best regards

May

may_benalaam · Answer

Hi Ilze Leite-Apine,

Thanks for your replay,

Unfortunately, I don't know how to verify that I am actually connecting to the eazyBI database, or not.
I don't know where I should check this.

finally I use Confluence without knowledge of the development of the tool itself or the database used. :/

I will contact your support, and i hope that you can help me to install eazyBi, i wanna use it for my Confluence, that help me a lot. :)

Best regards,

May

Ilze Leite-Apine - eazyBI · Answer

Hi,

Please verify that you can actually connect to the eazyBI database with the eazyBI database user credentials from the Confluence server console.

For further assistance, please, contact support@eazybi.com, so we could ask more details on the issue.

Best,

Ilze / support@eazybi.com