nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Error while adding inline comments

Vignesh Suryanarayan

I get the following error while adding inline comments.

The editor didn't load properly. Please reload the page to try again.

This error prompts only for a certain set of users who have access only to view and comments on a page.

User is able to add comments below the page, but not inline comments.

Accepted answers

Manisha Kharga _Appfire_

Hi @Vignesh Suryanarayan

Hope you are doing great!

There might be an issue with the synchrony. Please refer to this link.

https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html

Also, please check whether disabling collaborative editing resolve this issue.

Thanks,
Manisha

All comments

Manisha Kharga _Appfire_

Hi @Vignesh Suryanarayan

Hope you are doing great!

There might be an issue with the synchrony. Please refer to this link.

https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html

Also, please check whether disabling collaborative editing resolve this issue.

Thanks,
Manisha

Vignesh Suryanarayan

Wonderful! Restarting Synchrony helped.

Thanks a lot, Manisha!

Manisha Kharga _Appfire_

Hi @Vignesh Suryanarayan

Glad to know that issue got resolved!

Can you please accept this answer, it will be helpful for others who face the same issue.

Thanks,
Manisha

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