Someone have experience this problem??

Question

Hi to all, This is the first time I've experience this kind of error. Let me explain the scenario. This is a Confluence server version 7.3.5 installed in a Windows Server . MySQL database is used. If I create a new page, all works fine. If I copy an existing page, all works fine. If I wanna edit a page, well, I see a white area inside the editor and I got this javascript error: com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5 Uncaught TypeError: Cannot read property 'translate' of null at o (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5) at C (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5) at t..t..init (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5) at pC (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5) at Array. (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5) at Object.At [as each] (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5) at com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5 at bC (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5) at qC. (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5) at Array. (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5) This result was obtained after an ugrade from 6.15.X to 7.3.5. before all works fine. Any Idea? I've checked all. syncrony, apps in safe mode, HTML CSS, log file, profiles (from italian to english and viceversa) and so forth. result is the same. Nothing on LOG file. My suspect is: something go wrong in Javascript for Windows. I've also do the same upgrade operation in a Linux server and Linux work fine. Thanks in advance. FABIO

Fabio Genovese · Answer

Michas gracias Antonio

Sorry for misundestanding. I believe you are Italian.

Please post the solution for other person inside community. In my case, I got the same situation: app disabled and apps with disabled modules.

Well, I 've tested all kind of situations (enable module, enable app, disable  module and enable app, and so forth). No way. Edit of existing page not working.

All the best.

FABIO

Antonio Dionisio · Answer

Thanks Fabio. We finally found the problem! It was same scenario (upgrade from 6.X to 7.X and then when editing pages we get a blank page instead). We found that during the upgrade several system apps were disabled. We enabled them again and it is working now.

PS. Soy español, aunque puedo leer italiano. Grazie mille!

Fabio Genovese · Answer

Hi Antonio

Just to understand the scenario is the same:

You have done a Confluence migration from 6.15.X to 7.3.4 or higher and editing of existing page is not possible in any ways?

Best

FABIO

Se vuoi posso anche rispondere in Italiano :-)