Restrict Access to Service Desk Satisfaction Report

Question

Hi everyone,

Within Jira ServiceDesk, there are canned reports, one being the 'Satisfaction' report which displays a comment and a rating for completed issues. I would like to restrict access to this report so only administrators can see it. Right now any service agent can see the report.

How can I restrict access to this report?

Thanks for your help.

Huy NguyenD · Answer

Thanks you, i'll try it. I hope it works :)

Hernan Halabi - Elite IT Consulting Group · Answer

Only if you are not on cloud you can do those changes

Huy NguyenD · Answer

I found one article https://community.atlassian.com/t5/Jira-Software-questions/Hiding-report-workload-menu-panel/qaq-p/773345.

Does it work?