Editing a list in the Help Center

Abracadabra

Hi!

I have a stupid question:

How can I edit the list of incident types on the Home Center home screen (the documentation says that this list is generated automatically:

 -Get IT help
- Set up VPN to the office
- Request a new account
- Desktop/Laptop support
- Request a desk phone
- Report a system problem

(Jira Service Desk Server)

Trevan Householder_baal4y

@Abracadabra 

These are called Request Types (or Customer Request Types, depending on server/cloud).  You can set them up by following these instructions:

https://confluence.atlassian.com/servicedeskserver/setting-up-request-types-939926357.html