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Attached file with GDrive

Ottavia Asaro

When I create a new task, I couldn't attached file with GDrive. Could you please help me?

Accepted answers

Nic Brough -Adaptavist-

Could you explain "couldn't attach file with GDrive" a bit more?

Is it a file that lives in GDrive (is that actually Google Drive?), or you have a plugin that links to GDrive or are you trying to use it as the backend for attachments? Or something else?

All comments

Nic Brough -Adaptavist-

Could you explain "couldn't attach file with GDrive" a bit more?

Is it a file that lives in GDrive (is that actually Google Drive?), or you have a plugin that links to GDrive or are you trying to use it as the backend for attachments? Or something else?

Ottavia Asaro_71vpiv

I would like to attach a file that lives in Google Drive, but in Jira the Google Drive's folder appears empty.

I attached the screenshots.

Schermata 2020-07-03 alle 16.28.37.png

Schermata 2020-07-03 alle 16.28.50.png

Ottavia Asaro_71vpiv

I've already synchronized Google Drive and Jira

Nic Brough -Adaptavist-

Ok, that seems like the google drive app is not able to read from Drive. I'm not sure how you might debug that - reconnect/reconfigure and refresh?