How Often Does JSD Scan Emails Through Email requests

Question

We have someone manually monitor the inbox but if they read the email before the email ingestion works, then it skips it.

How often does JSD scan for emails? Can I change the intervals so if someone does look at an email it doesn't skip the email?

Lasse Langhorn_eakpsc · Accepted Answer

Hi @Chris Asuncion

I do think that JSD will scan every minute by default according to the docs: Managing the email channel

But do checkout this page also: Receiving requests by email

Regards

Lasse Langhorn