I am running on 8.9.1 jira server version, While importing project using project configarator am seeing the below error.
Data import for project with key: APPCAT
There was an unexpected problem processing the backup XML file at /opt/atlassian/jira/temp/com.awnaba.projectconfigurator1593463933768/data/data.zip: null
INFO 20:53:56,445 Project Import: Parsing the backup file '/opt/atlassian/jira/temp/com.awnaba.projectconfigurator1593463933768/data/data.zip' to obtain a Backup Overview.
INFO 20:53:56,893 Project Import: Backup Overview was successfully extracted from '/opt/atlassian/jira/temp/com.awnaba.projectconfigurator1593463933768/data/data.zip'.
WARN 20:53:56,977 Found service desk field of type com.atlassian.servicedesk:sd-customer-organizations and name Organizations without an equivalent in this instance. Its values will not be imported.
WARN 20:53:56,977 Found service desk field of type com.atlassian.servicedesk:vp-origin and name Customer Request Type without an equivalent in this instance. Its values will not be imported.
WARN 20:53:56,977 Found service desk field of type com.atlassian.servicedesk:sd-request-feedback and name Satisfaction without an equivalent in this instance. Its values will not be imported.
WARN 20:53:57,289 OSPropertyEntry 37955 is associated with non-existent ApplicationUser ID '12435'
WARN 20:53:57,289 OSPropertyEntry 37956 is associated with non-existent ApplicationUser ID '12450'
WARN 20:53:57,290 OSPropertyEntry 37957 is associated with non-existent ApplicationUser ID '11102'
WARN 20:53:57,290 OSPropertyEntry 37959 is associated with non-existent ApplicationUser ID '12437'
WARN 20:53:57,290 OSPropertyEntry 37960 is associated with non-existent ApplicationUser ID '12431'
WARN 20:53:57,290 OSPropertyEntry 37961 is associated with non-existent ApplicationUser ID '12436'
WARN 20:53:57,290 OSPropertyEntry 37962 is associated with non-existent ApplicationUser ID '12438'
WARN 20:53:57,290 OSPropertyEntry 37963 is associated with non-existent ApplicationUser ID '12440'
WARN 20:53:57,290 OSPropertyEntry 37983 is associated with non-existent ApplicationUser ID '11402'
WARN 20:53:57,290 OSPropertyEntry 37987 is associated with non-existent ApplicationUser ID '11404'
WARN 20:53:57,290 OSPropertyEntry 37988 is associated with non-existent ApplicationUser ID '10901'
WARN 20:53:57,290 OSPropertyEntry 37989 is associated with non-existent ApplicationUser ID '11104'
WARN 20:53:57,290 OSPropertyEntry 37990 is associated with non-existent ApplicationUser ID '11105'
WARN 20:53:57,290 OSPropertyEntry 37992 is associated with non-existent ApplicationUser ID '11106'
WARN 20:53:57,290 OSPropertyEntry 37993 is associated with non-existent ApplicationUser ID '11401'
WARN 20:53:57,290 OSPropertyEntry 37995 is associated with non-existent ApplicationUser ID '12428'
WARN 20:53:57,290 OSPropertyEntry 37996 is associated with non-existent ApplicationUser ID '12429'
WARN 20:53:57,290 OSPropertyEntry 37964 is associated with non-existent ApplicationUser ID '12443'
WARN 20:53:57,290 OSPropertyEntry 37965 is associated with non-existent ApplicationUser ID '12444'
WARN 20:53:57,291 OSPropertyEntry 37966 is associated with non-existent ApplicationUser ID '12445'
WARN 20:53:57,291 OSPropertyEntry 37969 is associated with non-existent ApplicationUser ID '12428'
WARN 20:53:57,291 OSPropertyEntry 37970 is associated with non-existent ApplicationUser ID '12429'
WARN 20:53:57,291 OSPropertyEntry 37973 is associated with non-existent ApplicationUser ID '11101'
WARN 20:53:57,291 OSPropertyEntry 37978 is associated with non-existent ApplicationUser ID '11403'
WARN 20:53:57,291 OSPropertyEntry 37979 is associated with non-existent ApplicationUser ID '11103'
WARN 20:53:57,367 Missing 'email' field for User entry id = 12409
WARN 20:53:57,367 Missing 'email' field for User entry id = 12447
WARN 20:53:57,367 Missing 'email' field for User entry id = 12448
WARN 20:53:57,367 Missing 'email' field for User entry id = 12000
WARN 20:53:57,367 Missing 'email' field for User entry id = 10500
WARN 20:53:57,367 Missing 'email' field for User entry id = 10600
WARN 20:53:57,367 Missing 'email' field for User entry id = 10300
WARN 20:53:57,368 Missing 'email' field for User entry id = 12418
WARN 20:53:57,368 Missing 'email' field for User entry id = 12424
WARN 20:53:57,368 Missing 'email' field for User entry id = 12425
WARN 20:53:57,368 Missing 'email' field for User entry id = 10002
WARN 20:53:57,368 Missing 'email' field for User entry id = 12200
WARN 20:53:57,368 Missing 'email' field for User entry id = 12420
WARN 20:53:57,368 Missing 'email' field for User entry id = 12410
WARN 20:53:57,368 Missing 'email' field for User entry id = 12411
WARN 20:53:57,368 Missing 'email' field for User entry id = 12404
WARN 20:53:57,368 Missing 'email' field for User entry id = 12426
WARN 20:53:57,368 Missing 'email' field for User entry id = 12430
WARN 20:53:57,368 Missing 'email' field for User entry id = 12300
WARN 20:53:57,368 Missing 'email' field for User entry id = 12427
WARN 20:53:57,368 Missing 'email' field for User entry id = 12414
WARN 20:53:57,368 Missing 'email' field for User entry id = 12100
WARN 20:53:57,368 Missing 'email' field for User entry id = 12433
WARN 20:53:57,368 Missing 'email' field for User entry id = 12416
ERROR 20:53:57,510 There was an unexpected problem processing the file '/opt/atlassian/jira/temp/com.awnaba.projectconfigurator1593463933768/data/data.zip' when performing a project import.
Any help appreciated.
TIA
