Linking issues to parent issues

Joseph Hejna

I was looking into the issue linking functionality and I have a few questions. I need to be able to link multiple issues to a single parent issue. I can't use the sub-task functionality because sub-tasks have different issue types than standard issues do and they dont have all the same fields as standard issues do. In the description of linking issues, it seems as though you can only link issues one-to-one and they are strictly linked-one is not designated as a parent to the other. Is there anything I can do?

Randall Robertson

I can't use the sub-task functionality because sub-tasks have different issue types than standard issues do and they dont have all the same fields as standard issues do.

You mentioned that you can't use sub-tasks for this, but you can. You can create new sub-task issue types that have all of the fields you need. This way you can use the sub-task feature and not have to worry about issue linking.

Depending on how many issue types you need, this might be a lot of work, but if you only need a few sub-task issue types, this may be easier to maintain. Plus, if you use subtasks instead of linked issues, you can use conditions in your workflows that will control what happens to the parent issue based on the status of the sub-tasks - for example, you can prevent the parent issue from being resolved or closed until all sub-tasks are closed.