I am trying to access the values of 2 Profields in Script Runner's Escalation Service groovy script. I tried the below code:
import java.text.DecimalFormat
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.bc.user.search.UserSearchService
import com.atlassian.jira.workflow.TransitionOptions
import static com.atlassian.jira.workflow.TransitionOptions.Builder
import com.deiser.jira.profields.api.field.FieldService
import com.deiser.jira.profields.api.field.Field
import com.deiser.jira.profields.api.value.ValueService
import com.deiser.jira.profields.api.field.text.TextField
import com.deiser.jira.profields.api.field.system.ProjectLeadField
import com.onresolve.scriptrunner.runner.customisers.WithPlugin
@WithPlugin("com.deiser.jira.profields")
def valueService = ComponentAccessor.getOSGiComponentInstanceOfType(ValueService.class)
def fieldService = ComponentAccessor.getOSGiComponentInstanceOfType(FieldService.class)
def userSearchService = ComponentAccessor.getComponent(UserSearchService)
String esTotalDurValue
def counter = 0
def esTotalDur = customFieldManager.getCustomFieldObjects(issue).find {it.name == 'ES Incident Total Duration in Hours'}
def esTotalDurVal = (Double)issue.getCustomFieldValue(esTotalDur)
if(esTotalDurVal.toString().indexOf('.') != -1)
esTotalDurValue = new DecimalFormat("##.###").format(esTotalDurVal)
else
esTotalDurValue = esTotalDurVal
if(esTotalDurVal > 6) {
String userAppname, userLeadName
def projectKey = issue.projectObject.key
def project = ComponentAccessor.getProjectManager().getProjectByCurrentKey(projectKey)
def appManId = 1;
Field appManager = fieldService.get(appManId);
def appManagerValue = valueService.getValue(project, (TextField) appManager).toString()
def lead= -5
Field proLead = fieldService.get(lead)
def proLeadValue = valueService.getValue(project, (ProjectLeadField) proLead).toString()
def userApp = userSearchService.findUsersByFullName(appManagerValue)
if (userApp && proLeadValue) {
String name= userApp.first()
userAppname = name.substring(0,name.indexOf('('))
userLeadName = proLeadValue.substring(0,proLeadValue.indexOf('('))
}
def comments = ComponentAccessor.getCommentManager().getComments(issue)
if (comments) {
def author = comments.authorFullName
log.error "authors list----" + author
for (def i=0; i < author.size(); i++) {
if(author[i] == "Srivastav Swapnil")
counter ++
}
}
log.error "Final value of counter ---" + counter
TransitionOptions skipPermissions = new Builder().skipPermissions().build()
if (counter == 0)
issueInputParameters.setComment("Some message....")
}
I tried it on the staging environment and it was working fine for at least 10 days and then suddenly it stopped working and I get the below error in logs:
Escalation Service (ES Incident Escalation Service) failed for issue TECOS-1422
java.lang.NoClassDefFoundError: com/deiser/jira/profields/api/value/ValueService
at Script15.run(Script15.groovy:15)
at com.onresolve.scriptrunner.runner.ScriptRunnerImpl.runScriptAndGetContext(ScriptRunnerImpl.groovy:177)
at com.onresolve.scriptrunner.runner.ScriptRunner$runScriptAndGetContext$5.callCurrent(Unknown Source)
at com.onresolve.scriptrunner.runner.ScriptRunnerImpl.runStringAsScript(ScriptRunnerImpl.groovy:166)
at com.onresolve.scriptrunner.runner.ScriptRunner$runStringAsScript$4.call(Unknown Source)
at com.onresolve.scriptrunner.canned.jira.utils.CustomScriptDelegate.doScript(CustomScriptDelegate.groovy:70)
at com.onresolve.scriptrunner.canned.jira.utils.AdditionalCustomScriptDelegate.super$2$doScript(AdditionalCustomScriptDelegate.groovy)
at com.onresolve.scriptrunner.canned.jira.utils.AdditionalCustomScriptDelegate.doScript(AdditionalCustomScriptDelegate.groovy:22)
at com.onresolve.scriptrunner.canned.jira.utils.AdditionalCustomScriptDelegate$doScript$1.call(Unknown Source)
at com.onresolve.scriptrunner.canned.jira.utils.ConditionUtils.doAdditional(ConditionUtils.groovy:226)
at com.onresolve.scriptrunner.canned.jira.utils.ConditionUtils$doAdditional$0.call(Unknown Source)
at com.onresolve.scriptrunner.canned.jira.utils.WorkflowUtils.updateIssue(WorkflowUtils.groovy:251)
at com.onresolve.scriptrunner.canned.jira.utils.WorkflowUtils.updateIssue(WorkflowUtils.groovy)
at com.onresolve.scriptrunner.canned.jira.utils.WorkflowUtils$updateIssue.call(Unknown Source)
at com.onresolve.scriptrunner.canned.jira.admin.EscalationService$_runService_closure4.doCall(EscalationService.groovy:420)
at com.onresolve.scriptrunner.canned.jira.admin.EscalationService.runService(EscalationService.groovy:386)
at com.onresolve.scriptrunner.canned.jira.admin.EscalationService.execute(EscalationService.groovy:356)
at com.onresolve.scriptrunner.canned.jira.admin.EscalationService$execute$0.callCurrent(Unknown Source)
at com.onresolve.scriptrunner.canned.jira.admin.EscalationService.runJob(EscalationService.groovy:459)
I think it might be because of the problem mentioned here:
https://productsupport.adaptavist.com/browse/SRPLAT-77
But as per above the issue was fixed in Script Runner version 5.4.30
I am trying this on version 5.4.49 and Profield version 6.9.1, so this problem should not occur. Could anyone please help me resolve this error.
@JamieA : Could you please help.
Thanks in advance
