Automation rules are missing after upgrade

Question

Hi All,

After upgarding Jira Service Desk, Automations rules are missing.

Miro_xuopkg · Answer

Might has to do with the upgrade of Automation for Jira to version 7.3 or newer. Check this article: https://confluence.atlassian.com/automation/upgrading-to-automation-for-jira-7-3-or-later-1055951956.html

Scott Woodward_xvc4ha · Answer

Is someone going to answer this? I too have just upgraded my server version and now Automation and rules are missing. You suggest to install the app from the market place, but now we would have to pay for something we already had! Please fix this!

Darren Pegg_9rcws4 · Answer

Same here when upgrading from > to

JIRA v7.13.8 > JIRA v8.13.8

JSD/JSM v3.16.8 > v4.13.8