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Python script to Jira failed with "Err: 401"

John_Dumbar

Python: 3.8
Jira module: jira-2.0.0-py2.py3-none-any.whl

This is my python script:

import jira.client
from jira import JIRA
import getpass
import urllib3
urllib3.disable_warnings()

passwd = getpass.getpass("Password: ")
jira = JIRA(options = {'server': 'https://jira.example.com', 'verify': False}, basic_auth=('username', passwd))

Output:

WARNING:root:Got recoverable error from GET https://jira.example.com/rest/api/2/serverInfo, will retry [1/3] in 13.933683721316022s. Err: 401

The point is, authentication to Jira page is with:
* username
* password

I don't have neither a ca.cert nor a rsa_id file nor any similar thing stored into my computer to be able to access jira page through a web browser.

Any idea to implement this kind of authentication into my python script?

Accepted answers

All comments

Moses Thomas_08kyb0

@John_Dumbar 401 response indicates that authorization has been refused for those credentials. You will need to make sure that the user credentials are correct besides some thing is wrong with your code. Visit the official doc here on how to do it https://jira.readthedocs.io/en/master/examples.html#authentication

Kind regards,

John_Dumbar

Hi @Moses Thomas,

The page that you show is sadly not enough explicit, and that's why I came here to ask.

My login is using my email as username and my email passwd. I login to Jira page every single day with that credentials, and I well know this data. That's why I think a wrong username/passwd is not a candidate to be the issue. The "method" to send my login request and credentials, is my first suspect, but obviously I'm open to know that there is other posible cause. That's why I decided to come here to ask for help from the experts in jira module.

And I have to say that I'm not an expert programmer.

Let's make a review (I include only a few words from the error message because I think there is a limit in the number of characters here):

1) My first try was according to the page. Supposedly this syntax must use the Jira page cookie that already exist from my recent login to jira page, but it raises the ssl certificate issue. I do not have a file with a certificate stored in my computer. If it exist it was not installed by me and I don't know where to look for it.

import jira.client
from jira import JIRA
import getpass
import urllib3
urllib3.disable_warnings()

jac = JIRA('https://jira.example.com')
auth_Jira = JIRA(auth=('username', 'password'))

Error:

WARNING:root:HTTPSConnectionPool(host='jira.example.com', port=443): 

unable to get local issuer certificate (_ssl.c:1108)')))

2) Changing the line where the jira server is specified, adding the 'verify': False, and adding the urllib3 lines, changes the issue. Now the jira server is not recognized correctly. I think the ssl certificate issue is not there just because the script does not really hit the jira page.

jac = JIRA(options={'server': 'https://jira.example.com:443', 'verify': False})
auth_Jira = JIRA(auth=('username', 'password'))

Error:

WARNING:root:HTTPConnectionPool(host='localhost', port=2990): 
[WinError 10061]

3) Separating the line where I specify the jira server and the option 'verify': False, makes that jira server is recognized again, but ssl certificate issue is back again.

jac = JIRA('https://jira.example.com')
jas = JIRA(options={'verify': False})
auth_Jira = JIRA(auth=('username', 'password'))

Error:

WARNING:root:HTTPSConnectionPool(host='jira.example.com', port=443): unable to get local issuer certificate (_ssl.c:1108)')))

4) As the examples on the page were not successfull, I opened my search to other pages. This try shows not ssl, not authorization issue, but a super long list of python issues. So long that it was not possible to copy it complet here. In this try, the errors delay a couple of minutes to appear.

jira = JIRA(options={'server': 'https://jira.example.com', 'verify': False}, auth=('username', 'password'))

Error:

Traceback (most recent call last):
File "C:\Users\uvazquez\AppData\Local\Programs\Python\Python38\lib\encodings\idna.py", line 149, in encode
if errors != 'strict':
RecursionError: maximum recursion depth exceeded in comparison

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "web-test-1.0.py", line 9, in <module>
jira = JIRA(options={'server': 'https://jira.example.com', 'verify': False}, auth=('username', 'password'))

5) This is the last, that seems to be only a matter of authorization.

jira = JIRA(options={'server': 'https://jira.example.com', 'verify': False}, basic_auth=('username', 'password'))

Error:

WARNING:root:Got recoverable error from GET https://jira.example.com/rest/api/2/serverInfo, will retry [1/3] in 11.002050637141101s. Err: 401

What am I missing?

Moses Thomas_08kyb0

@John_Dumbar There are two different things here Jira cloud is different from Jira server self hosted. I think you are using JIRA cloud.

For the JIRA cloud, Standard basic authentication is now deprecated in JIRA from June 2019.

An API key is required for basic authentication which now replaces the 'password' requirement. API key's can be generated from:

API tokens After generating the token, now your code will look like this

from jira import JIRA

options = {'server': 'https://jira.example.com'}
JIRA(options=options, basic_auth=('myemail@email.com', 'myApiToken')

Try and give feed back.

Kind regards,

Moses

John_Dumbar

Hi @Moses Thomas ,

The syntax exactly as you put it, returns the ssl certificate issue.

Adding the verification = false:

from jira import JIRA

options = {'server': 'https://jira.example.com', 'verify': False}
JIRA(options=options, basic_auth=('myemail@email.com', 'myApiToken')

It returns the 401 error.

In addition to that, I have asked several people and everybody think that it is stored into an internal server. Even though nobody knows the jira admin team (this is a too big company and it's impossible to know every single people/team).

Moses Thomas_08kyb0

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