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OKTA SAML SSO : Updating attributes in JIRA on user login

Brijesh Patel_j0ih73

Hello All,

I have OKTA SSO SAML setup where users are able to successfully login. But when I test to see the update of attributes (e.i email, full name, first and last name), the update is not happening.

I am doing following mapping from Okta SSO configuration for sending attributes to JIRA (as additional attributes):

JIRA attribute name OKTA name

givenname user first name

surname user last name

fullName user first name + " " + user last name

Email user email

Are the attribute names above correct for mapping okta attributes to their corresponding attributes in the JIRA ?

Thanks!

Accepted answers

Brijesh Patel_j0ih73

Answering myself: The functionality doesn't exist. There is only a non-JIT SAML setup available for JIRA at this point.

Thanks!

All comments

Brijesh Patel_j0ih73

Answering myself: The functionality doesn't exist. There is only a non-JIT SAML setup available for JIRA at this point.

Thanks!

Jaime Capitel

Hi @Brijesh Patel you stand correct. You would have to add a 3rd-party plugin like our SAML SSO for Jira to do this. You can still authenticate users with Okta's free connector and let our application do the attribute updates for you, in which case you can also purchase the User Sync app separately for a fraction of the price.

Disclaimer: I work for Resolution, the vendor behind SAML SSO for Jira. Our SSO apps are the most reviewed & most installed in the marketplace by far.

I wrote an article on this use case not long ago: https://www.resolution.de/post/combining-the-okta-api-with-saml-for-authenticating-and-provisioning-atlassian-applications

Eva Fernandez_m2fz6u

Hello Capi,

We want some attributes of okta: department, manager to be seen in jira in the properties of the users. This is possible?

Thank you!

kaushal shah_vjgjif

Hi @Eva Fernandez ,

You can use the miniOrange SAML SSO plugin which has the feature to fetch different user attributes like phone, department, manager, etc from Okta into Jira which can be seen in the properties of the users.

For more info, you can take a look at this document - https://developers.miniorange.com/docs/atlassian/saml-sso/user-profile#custom-attribute

P.S. - I work for miniOrange, you can reach out to us at atlassiansupport@xecurify.com or raise a ticket here.

Thanks,
Kaushal

Jaime Capitel

Hi @Eva Fernandez!

Jira native user properties are quite limited, as you may know. If you want to expand what they can capture, you can use Communardo User Profiles for Jira.

If you choose this app, we have an integration with them so anything that comes from Okta can be mapped to the user profile. You can follow the step by step guide here.

Eva Fernandez_m2fz6u

Oh! Thank you Capi!.

But the only thing we want to capture are the OKTA properties: Manager and Department
Do you know if these two properties can be transferred to Jira without the need for a plugin?

Thanks a thousand!

Eva Fernandez_m2fz6u

He checked the plugin and we have a cloud version.

Jaime Capitel

Got you! In that case you'll have to resort to a different alternative, as our user management products are only available for Server and Data Center.

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