nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Can we change the workflow status automatically based on the Custom field value

Ilakiya Srinivasan

Hi All,

I wanted to trigger a workflow status change when a custom checkbox field is checked in..

Say for example, my checkbox custom field is 'solution provided' with field values yes and no. When it is checked in 'Yes', it should trigger a status change from InProgress to Resolved.

Is that possible??

Thanks in advance!!

Accepted answers

saulo fonseca

Hi @Ilakiya Srinivasan

It's possible, but i have a questions. See, bellow:

Is Jira Server or Jira Service Desk?
There is a plugin called Script Runner that makes it possible to change the status in several ways, if your instance is Jira Software or Jira Service Desk.
If your instance is a Jira Service Desk, besides plugin there is a native tool call Automation.

I look forward to your reply.

All comments

saulo fonseca

Hi @Ilakiya Srinivasan

It's possible, but i have a questions. See, bellow:

Is Jira Server or Jira Service Desk?
There is a plugin called Script Runner that makes it possible to change the status in several ways, if your instance is Jira Software or Jira Service Desk.
If your instance is a Jira Service Desk, besides plugin there is a native tool call Automation.

I look forward to your reply.

Radek Dostál

If your field is as simple as "Yes" or "No" then I'd myself recommend not doing any of that, unless you have a very specific use case why it should be implemented this way.

Ilakiya Srinivasan

@saulo fonseca Its Jira Server. Can you elaborate please!

Ilakiya Srinivasan

Hi,

I was able to set transition conditions to perform this task.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira

jira-server