In JIRA issue search, Basic search is unavailable

Question

Usually, in complex search queries, they will disable the basic search option. However in those cases, Basic will appear as blurred.

In my case, I can't see Basic search option at all..
I am searching in "Search Test Executions" using Zephyr plugin

Tinker Fadoua · Answer

Hi @nikitha_koshy

Was this always an issue? or did it just happen?

What version of Jira Server are you on?

Best,

Fadoua

nikitha_koshy · Answer

Hi @Tinker Fadoua ,

Thanks for your response.

In my case, I can't even see the "Basic" option greyed out. There is not even a greyed out option present

That is the problem

Tinker Fadoua · Answer

@nikitha_koshy

It is the right behaviour when you use the advanced JQL the Basic hyperlink becomes greyed out. It is no longer possible to click on it.

I hope I answered your question.

Best,

Fadoua