Unable to do a bulk import

Question

Good day, I have a .CSV file containing details of Epics I need to upload into a Project in Jira. I have ensured all the necessary mandatory fields are included as well as the Summary field, There are a couple of Cascading Select fields that also need to be populated where I have used the -> to separate the Child from the Parent. The import fails and the error log does not make much sense.

If I were to manually capture an Epic using the exact fields it allows me to successfully,

Has anyone else encountered similar issues with a bulk import?

thanks

Mohamed Riza _ServiceRocket_ · Answer

Great to hear that! Let us know.

CostaM · Answer

Hi @Mohamed Riza _ServiceRocket_

thanks for your response, I tried it again this morning, following exactly the same steps I did originally and for some reason it worked.

I will report back should this issue occur again and provide an error log.

thank you

Mohamed Riza _ServiceRocket_ · Answer

Hi @CostaM ,

Can you drop the error message here?

The syntax used is correct, where you have

Parent Value -> Child Value

and only one level hierarchy is allowed.