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Selected option in comment

Tony Tify

Hello Jira team,

When a user selects some option from drop-down list I want to appear it into comment field.

Example:

Drop-down list with 5 options:

- Contractor "John"

- Contractor "Emily"

- Contractor "Mark"

- Contractor "Russel"

- Contractor "Sally"

A user selects "Contractor "Emily" from drop-down, comment fields updates and "Contractor "Emily" record appears into the field.

Is there any plug-in or script?

Please guys I need a help.

Accepted answers

Tony Tify

I found solution using Jython script. Here is:

from com.atlassian.jira.util import ImportUtils
from com.atlassian.jira.issue import MutableIssue
from com.atlassian.jira.component import ComponentAccessor
from com.atlassian.jira.issue.fields import CustomField
from com.atlassian.jira.issue.comments import CommentManager

issueManager = ComponentAccessor.getIssueManager()
issueFactory = ComponentAccessor.getIssueFactory()

user = issue.getAssignee()
ComponentAccessor = ComponentAccessor()
JiraAuthenticationContext = ComponentAccessor.getJiraAuthenticationContext()
LoggedUser = JiraAuthenticationContext.getLoggedInUser()

userManager = ComponentAccessor.getUserManager()
customFieldManager = ComponentAccessor.getCustomFieldManager()

fldID = 'customfield_XXXXX'
#put your custom field number instead of XXXXX

fldFieldValue = issue.getCustomFieldValue(customFieldManager.getCustomFieldObject(fldID)).getName()

comment = "Selected contractor is: " + fldFieldValue

CommentManager = ComponentAccessor.getCommentManager()
CommentManager.create(issue, LoggedUser, comment, True)

#Update search indexes
ImportUtils.setIndexIssues(True)
ImportUtils.setIndexIssues(False)

All comments

Jack Brickey

You will need some form of automation or scripting addon for this. A “listener”will have to listen for changes in that field and when modified a comment added. Here is a older thread that provides a good groovy script for similar question - Add-new-comment-with-new-field-value-when-field-is-updated

Tony Tify

An addon would ideal instead of scripting Unfortunately I didn't find any one. I found this similar solution https://confluence.cprime.io/display/TR/Show+custom+message+field+based+on+select+list+value, but it looks like inconvenient to use it if I have five and more options (20+ options).

Jack Brickey

Look at Automation for Jira. One of my favorite apps. It is now included in Cloud but not (yet) in Server.

Tony Tify

I found solution using Jython script. Here is:

issueManager = ComponentAccessor.getIssueManager()
issueFactory = ComponentAccessor.getIssueFactory()

userManager = ComponentAccessor.getUserManager()
customFieldManager = ComponentAccessor.getCustomFieldManager()

fldID = 'customfield_XXXXX'
#put your custom field number instead of XXXXX

fldFieldValue = issue.getCustomFieldValue(customFieldManager.getCustomFieldObject(fldID)).getName()

comment = "Selected contractor is: " + fldFieldValue

CommentManager = ComponentAccessor.getCommentManager()
CommentManager.create(issue, LoggedUser, comment, True)

#Update search indexes
ImportUtils.setIndexIssues(True)
ImportUtils.setIndexIssues(False)

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