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I by accidentally deleted stories on my Jira board, is there a way to recover these deleted stories?

Christopher Sejour

I was trying to create a copy of the jira board that we track on a day to day basis in order to practice and enhance the way my squad tracks stories our board. I wanted to start from scratch so i deleted the stories, I didn't realize that anything that was done to the copy would reflect on the original board. But now i really need to understand if i can retrieve these stories so that we can continue tracking on our board. Any and all help would be much appreciated, I'm really in a jam.

Accepted answers

Nic Brough -Adaptavist-

Boards are not containers for issues, they are a view. If you change (or delete) an issue via a board, you have changed the single object that might have been selected by many boards.

Deleting an issue in Jira is a permanent thing. It's gone. Your only option is to dig out a backup or maybe notification email from which you may be able to build a partial copy of it, or possibly recover the whole issue if you're willing to do a lot more work involving restoring entire systems and working out how best to merge things.

This is a reason that "delete issue" is generally not granted - it's destructive. I would undo all the changes your admins have made that allow it to anyone, and move to a "cancelled" status or a "dustbin" project.

All comments

Nic Brough -Adaptavist-

Boards are not containers for issues, they are a view. If you change (or delete) an issue via a board, you have changed the single object that might have been selected by many boards.

Christopher Sejour

How would i be able to access the backups if anything?

Nic Brough -Adaptavist-

You would need to ask your administrators.

You have not said if you are on Server or Cloud though, so there's two different things you might be asking of them:

If you're on Server, then have you been relying on the standard regular xml exports, or (as recommended for medium/large systems), are the backups a database copy plus the attachments?

If you're on Cloud, then have they been taking regular backups from it? Atlassian back up Cloud as well, but their backups are for restoring swathes of Cloud systems and not suitable for restoring single systems (although they have done it a couple of times, so it wouldn't hurt to ask if they can generate a backup of your system from before you deleted)