Can't work in my workspace even as admin on mac

Question

Hey everyone,

I have a mac (Catalina) and Safari and Chrome (latest one).

Everything was ok until that one day I'm trying to access my page and see as on the picture. I don't see my account, can't tap on any button, and can't see my space and all other things.

Looks like something is broken in css but i didn't change anything.

What should i do?

Here how i see the page.

Eldar Alishev · Answer

it's not helping. I don't have any additional apps, that are preventing my confluence of working.

I have a lot of batch.js problems. And some pictures are just not uploading.

And no, this is not because of plugins, i've disabled all of them

Diego_88dj6o · Answer

Hello @Eldar Alishev ! As I understand, when you access your Confluence instance there are visual glitches that keep you from interacting with your page.

I have seen this before, and we have documentation that points to a situation that is quite similar to what you are facing.

You can check the document here:

* [Confluence Server] Side Bar and Top Bar Menu Items are Missing When Using Chrome

According to the document, you will need to enable safe mode in your Confluence instance. If you need some guidance on how to do it, take a look here:

* [Universal Plugin Manager] Disabling and enabling apps

I hope this helps! Looking forward to your reply.