Jira REST API getting error, unable to create an issue using Postman

Murugan Mittapalli_djben3

Hi,

 

I am trying to create an issue using Jira REST API on Postman but I am getting errors, Please find below error. All fields are available on the create and edit screen, I do have permission to create an issue.

{    "errorMessages": [],    "errors": {      
  "Assignee": "Field 'Assignee' cannot be set. It is not on the appropriate screen, or unknown.",        

"Alarm Type": "Field 'Alarm Type' cannot be set. It is not on the appropriate screen, or unknown.",      

  "Description": "Field 'Description' cannot be set. It is not on the appropriate screen, or unknown.",    
   
 "Nagios Host Name": "Field 'Nagios Host Name' cannot be set. It is not on the appropriate screen, or unknown.",  
      
"Reported Date": "Field 'Reported Date' cannot be set. It is not on the appropriate screen, or unknown.",        

"Alarm State": "Field 'Alarm State' cannot be set. It is not on the appropriate screen, or unknown.",    
   
 "SEV Level": "Field 'SEV Level' cannot be set. It is not on the appropriate screen, or unknown.",      
 
 "Host Name": "Field 'Host Name' cannot be set. It is not on the appropriate screen, or unknown.",       

 "Alarm Text": "Field 'Alarm Text' cannot be set. It is not on the appropriate screen, or unknown.",       

 "Service Type": "Field 'Service Type' cannot be set. It is not on the appropriate screen, or unknown.", 
    
   "Notes": "Field 'Notes' cannot be set. It is not on the appropriate screen, or unknown."    }}

Thank you.

Hana Kučerová

Hi @Murugan Mittapalli ,

I think the main problem is you are using fields' names instead of identifiers.

Please, look at the example in the create issue section: https://docs.atlassian.com/software/jira/docs/api/REST/latest/#api/2/issue-createIssue

Request body should look like this (you need to modify it based on the types and ids of your fields):

{
    "fields": {
        "project": {
            "id": "10000"
        },
        "summary": "My summary",
        "issuetype": {
            "id": "10000"
        },
        "assignee": {
            "name": "myuser"
        },
        "customfield_30000": [
            "10000",
            "10002"
        ],
        "customfield_80000": {
            "value": "red"
        },
        "customfield_20000": "06/Jul/11 3:25 PM",
        "customfield_40000": "this is a text field",
        "customfield_70000": [
            "jira-administrators",
            "jira-software-users"
        ],
        "customfield_60000": "jira-software-users",
        "customfield_50000": "this is a text area. big text.",
        "customfield_10000": "09/Jun/81"
    }
}