Problem with creating a new account

Question

Hello

When i will creat a new user account, we get an error.

Screen from backend attached. Seems soemthing wrong with Java.

Whats wrong here? Accounts are left, we not reached the limit.

But we didnt use the new h2 database after activating our product as its shown in the backend, as this is a task, which requires more time and was not clear before purchasing the product.

So what can we do now, to add more accounts and resolve this problem?

Thank you for your help,
Steve

repi · Answer

Content in a trial version with an h2 DB?
You do not do that. A productive instance never with an h2 DB.
You can do that privately.
Possibly save the corresponding space that has the content via confluence internal backup.
New installation (right with the correct DB), configure the Confluence accordingly and then import the space with content again.

IT Flyerline Schweiz AG · Answer

Upgraded now to 7.5 and problem still accours with main admin login.

Clean new install was not possible, bcs we have content inside and customers using it already.

repi · Answer

Question, why a confluence version 7.2.1 when you seem to start over with a test license?
The confluence is currently at 7.5.
I would first set up a test installation with a current version.
Since there is probably no content, delete the whole thing and put it on again.