account disabled

Question

hi ,

i am writing this by logging from my personal atlassian account i.e hello2pankaj@gmail.com. its because with my official account (pankaj.thapliyal1@ness.com) , i am ubale to login.

I have a official atlassin account as pankaj.thapliyal1@ness.com.

however when i try to login with this account, i always get below error.

AADSTS50105: The signed in user is not assigned to a role for the application 'ded287c6-38e9-4b76-94eb-889bb0c9858b'(Atlassian Cloud).

I only created the atlassian account with pankaj.thapliyal1@ness.com , so not sure who is my Admin?

Please help urgently

Pankaj Thapliyal_sq3vhe · Answer

Thanks Dave. I will follow with our IT admins.

you have been very helpful.

Dave Meyer · Answer

This error is coming from Ness' Microsoft SSO, so it would need to be resolved by one of Ness' IT administrators that manages which applications employees have access to.

Pankaj Thapliyal_sq3vhe · Answer

Ok. But then why i get error "signed in user  not assigned to role of application..."

Who will assign me role in application as per this error?

Sorry for these questions but i am not sure who can help me.