Can you set different status workflows based on ticket severity?

Question

Hello, I'm trying to figure out if we would be able to set different trajectories for bug tickets based on severity.

*S = Status*

Example: Critical Bug > S1, S4, S5

Example 2: Low Severity Bug > S1, S2, S3, S4, S5

How can I set this up based on ticket severity?

Brandon Bell_gsojnk · Answer

Wow, okay. I was hoping that there was an easier way. Thanks!

Nic Brough -Adaptavist- · Answer

You can't do it directly.  Workflows are selected by the choice of project and issue type.

What you'll need to do is build a single workflow that has all of the possible status and transitions you need, then protect transitions with conditions based on the severity.