Change default option for when stories are moved to done

Question

When I move a story/subtask to 'Done' (resolved) state, a new window opens where I have to reconfirm to update it. On this new window i have to select the substatus for 'Resolution'. The default for this resolution status is 'Duplicate'. So i end up selecting something else and then confirming to close the window. Usually this is not a substatus we resolve with. How/Where can I change this default to something else?

Ollie Guan · Answer

Yes, here is the system global settings.

Please contact the system administrator to modify the configuration.

SGagrani-consultant · Answer

Thanks @Ollie Guan . I guess I was not able to see that as I am not a system administrator. Will do the needful.

Ollie Guan · Answer

Hello @SGagrani-consultant ,

The system administrator can adjust the default values.

* Settings -- >Issue Attributes -- >Resolutions

Best practices on using the "Resolution" field