Hello everyone.
My issues have custom filed named 10301.
I am trying to insert this field value into my canned response.
It's easy to insert issue variables like description, key, etc.
You just write : ${issue.description} and it works.
I am trying to do the same with my custom field:
${cf(jql.issue, 10301)} , but it doesn't work.
I've also tried ${cf[10301]} and it doesn't work as well.
Could anyone please explain to me how to use custom fields in canned responses.
Thank you in advance.